Why I’m the one
building this.

I’m Amir Keshavarzi. I’m 22, I live in North Vancouver, and I don’t have children. I run a small vehicle-management business here, I’m a student, and I’m building Mend on evenings and weekends. It’s still in development: there’s a website and an idea, and no app yet.

So the obvious objection is the right one to start with: what does a 22-year-old with no kids know about losing your temper at your child at bedtime? Directly, nothing. I have never stood outside a four-year-old’s door at 9 PM feeling the specific shame this whole project is about. I’m not going to pretend otherwise, because pretending is exactly what would make you right to distrust me.

What I have is narrower than a qualification. I grew up watching adults I love lose their tempers and not know how to come back from it, and I watched what the coming-back did when it happened. The repair mattered more than the blow-up. That’s the one idea underneath everything here, and it’s the one thing I’m confident about.

Why build it anyway

The idea I keep coming back to is that the moment nobody builds for is the twenty minutes after, when it’s over and you’d do almost anything to make it right and you aren’t sure what to say. Most of what I’ve seen is aimed at the moment of anger itself. I haven’t found much made for 9:04 PM.

I can’t tell a parent how to feel in that moment. What I can try is something small, specific and honest that sits there when it happens, rather than another course you’ll never finish. I’d rather take the time to do the unglamorous version of this carefully than rush it.

Who checks the words

This is the part that matters most, so I’ll be exact about where it stands today.

My plan is to have a registered clinical counsellor review every word Mend says before the app is in anyone’s hands. Not the marketing: the actual language a parent reads in a hard moment, and the safety logic that decides when Mend shows resources instead of a breathing prompt. I have not signed that person, and nothing has been reviewed. When there is a reviewer, their name goes on this page, because a credential you can’t check is worth nothing.

I also intend to have the repair-wording feature read by someone with expertise in intimate-partner violence, specifically to find how it could be misused, and to have a Canadian privacy lawyer review how data is handled before launch. None of that has happened yet. I’d rather tell you it’s planned than imply it’s done.

Until those reviews are done, Mend is not therapy, not counselling, and not a substitute for a professional. It says so on every page, and it will keep saying so afterwards, because it will still be true.

What I’ll do if I get it wrong

A tool that touches parents, children, shame and anger can hurt people if it’s careless. I take that seriously enough to say what accountability looks like, not just that I care.

• If Mend ever says something that harms rather than helps, I want to hear it. Tell me directly: a contact address will be added here before launch.
• If what someone logs suggests a child is being hurt, Mend is meant to show real resources rather than a reflection prompt. I would rather lose a user than get that wrong.
• If a clinical review says a feature is unsafe, that feature doesn’t ship, even one I’m proud of. I’m writing that rule down now so that future-me can’t argue with it.
• The intention is that your logs belong to you: not sold, not used to train anything, exportable and deletable. That has to be built and reviewed before it’s a promise.

That’s the honest version. If it makes you more cautious about Mend rather than less, that’s a reasonable place to land. You can watch this page to see whether the plans above turn into names and dates.

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